Pretoria, Gauteng · Serving South Africa
User experience design starts with what customers need to do.
UX work helps identify where people get stuck and what a digital experience should make easier. IDJoy can review a website journey and define practical improvements before design or development.
Discuss user experience designScope & preparation
Review a journey, not just a screen.
A page can look polished and still leave a customer unsure what to do. We examine the path from the user's goal through navigation, content, forms and next steps, then scope the changes that matter.
Bring a clear brief.
Share the website or prototype, the users it serves, the task they need to complete and any support or analytics evidence showing friction.
See how IDJoy plans and delivers the work ↗Scope and estimate
Get a scope that fits your project.
The fee depends on your requirements. IDJoy confirms deliverables, timing and price in writing before work starts.
Share the site or brief, the outcome you need and any requirements that affect the work. The estimate will state what is included and any separate costs.
Discuss the requirements ↗Review before you commit
Use evidence to decide what changes first.
A review should explain which user problem each recommendation addresses. The final scope can then separate high-impact fixes from cosmetic preferences.
See website design and development ↗Your questions
Before you request a quote.
What is UX design for a website?
UX design considers how a person finds information and completes a task. It includes content structure, navigation, page flow and interaction decisions.
Can you review an existing website?
Yes. Share the URL, the audience and the task that should be easier. IDJoy can scope a review around those pages and available evidence.
Does UX design include development?
A UX review or prototype does not automatically include development. The estimate will separate research, design and implementation when each is needed.
Plan the next step
Useful reading and related services.
Your project
Discuss your user experience design project.
Send a short brief. IDJoy will confirm whether the work fits the service and what information is needed to estimate it.
Email IDJoy about this service Or email [email protected]